We hope that all students are very happy with their GCSE results and are thrilled on results day.  We recognise though that in a small number of cases students may not have received the results they expected.  Staff are available on Results Day to talk about results, in particular Mr Siggins will be available to guide you, and there are more details below about Post Result Services.

Hampshire Futures provide support for students who haven’t got the grades needed to get into their apprenticeship, course, college, or 6th form place of choice.  They operate a helpline from results day until the end of the month where young people, parents/carers can access support from a highly qualified Careers Advisers to discuss their options and identify next steps.

  1. Helpline Call: 03707 796122 / Email: careers.service@hants.gov.uk

There is also wellbeing and mental health support for students on results day:

SHOUT - Text 'HANTS' to 85258. (Free service ) Open 24 hours a day, 7 days a week, every day of the year. Trained volunteers are there 24/7 to listen and support to get callers to a calmer and safe place. Shout is a free, confidential, anonymous service for anyone in the UK. It doesn’t appear on phone bills. www.giveusashout.org/

KOOTH - anonymous online counselling and emotional wellbeing support service. Counsellors are available from 12  noon -10pm on weekdays and 6pm -10 pm at weekends, every day of the year.

Chat Health Young People – anonymous messaging service run by the School Nurse Service (Hampshire only) Text 07507 332 160 and is available Mon –Fri 8.30 –4.30, except on bank holidays.

If you are not happy about a particular exam result, please direct your queries to our Exams Officers at Exams@brookfield.hants.sch.uk bearing in mind the key dates below. In your email, please provide the following details to enable us to deal with your query efficiently:

  1. Candidate Name:
  2. Candidate Exam Number:
  3. Contact Telephone Number:
  4. Contact Email:
  5. Subject:
  6. Query:

Some of the ‘Post Results Services’ provided by exam boards include ‘access to scripts’ which provides a copy of marked papers, a ‘clerical check’ to ensure all parts of the paper have been marked and totalled correctly, and a ‘review of marking’ which will mean the paper is marked again by another marker.  These services can have a substantial cost to them.  Full details are available on the exam board websites.  Our exams officers can deal with any queries relating to these services.

Key dates to bear in mind are that requests for ‘access to scripts’ need to be made by Friday 2nd September, and requests for other services must be made by Thursday 22nd September. This will provide sufficient time for our Exams Officers to have student’s complete the necessary paperwork before the exam board deadline. 

In a small number of cases the school will request and pay for some of the Post Results Services, for instance a ‘review of marking’, but these will be limited to where we have strong reason to believe an error in marking may have occurred, or where a student has achieved very close to a grade 4 in maths or English and by achieving a grade 4 they would not have to retake the qualification at college.  The school may also fund a ‘review of marking if a student is very close to achieving a grade that is required to access the course they have applied for at college.

Please bear in mind that we would never allow financial issues to prevent a student from pursuing a ‘review of marking’ if there was a good case to pursue it.  Please get in touch if this is the case. 

We must also provide a policy for candidates to appeal our decision not to fund or request a ‘review of marking’.  That policy is here.

Yours faithfully

Mr Pease

Deputy Headteacher